Terms and conditions of the www.classicvaleria.com online store

CONTENTS: 

  1. GENERAL PROVISIONS
  2. E-SERVICES IN THE WEBSHOP
  3. TERMS AND CONDITIONS OF THE SALES CONTRACT
  4. METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT
  5. COST, METHODS AND TIME LIMITS FOR DELIVERY AND COLLECTION OF THE PRODUCT
  6. PRODUCT COMPLAINT
  7. OUT-OF-COURT COMPLAINT AND REDRESS PROCEDURES AND RULES OF ACCESS TO THESE PROCEDURES
  8. RIGHT OF WITHDRAWAL
  9. PROVISIONS CONCERNING ENTREPRENEURS 
  10. FINAL PROVISIONS
  11. MODEL WITHDRAWAL FORM

The online shop www.classicvaleria.com takes care of consumer rights. A consumer cannot waive the rights granted to him in the Act on Consumer Rights. Provisions of contracts less favourable to the consumer than the provisions of the Act on Consumer Rights are invalid and the provisions of the Act on Consumer Rights shall apply in their place. Therefore, the provisions of these Terms and Conditions are not intended to exclude or limit any of the consumer's rights under the mandatory provisions of the law, and any doubts that may arise must be translated in favour of the consumer. In the event of any conflict between the provisions of these Terms and Conditions and the above provisions, those provisions shall prevail and shall apply.

 

  1. GENERAL PROVISIONS

1.1. The Online Store available at the Internet address www.classicvaleria.com is operated by the company Level 52 Tatiana Hrechorowicz entered into the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, NIP 5222054051, REGON number 012751837, ul. Łuki Małe 14/7 02-434  Warsaw, e-mail address: ask.classicvaleria@gmail.com

1.2. These Terms and Conditions are addressed both to consumers and to entrepreneurs using the Online Shop, unless a given provision of the Terms and Conditions states otherwise and is addressed solely to consumers or entrepreneurs.

1.3. The Seller is the administrator of personal data processed in the On-line store in connection with the implementation of the provisions of these Regulations. Personal data shall be processed for the purposes, to the extent and on the basis of the grounds and principles indicated in the privacy policy published on the website of the On-line store. The Privacy Policy primarily contains rules concerning the processing of personal data by the Administrator in the On-line store, including the grounds, purposes and scope of personal data processing and the rights of data subjects, as well as information concerning the use of cookies and analytical tools in the On-line store. Using the On-line store, including making purchases, is voluntary. Similarly, the provision of personal data by the user of the On-line store to the Customer or the Client is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of an agreement and the Seller's statutory obligations).

1.4. Definitions:

1.4.1. WORK DATE - one day from Monday to Friday excluding public holidays.
1.4.2. REGISTRATION FORM - a form available in the Internet Shop enabling creation of an Account.
1.4.3. ORDER FORM - Electronic Service, an interactive form available in the Online Shop enabling placing an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
1.4.4. CUSTOMER - (1) a natural person having full legal capacity, and in cases provided for by generally applicable regulations also a natural person having limited capacity; (2) a legal person; or (3) an organizational unit without legal personality, to which legal capacity is granted by law; - which has concluded or intends to conclude a Sales Agreement with the Seller.
1.4.5. CIVIL CODE - Civil Code Act of 23 April 1964. (Journal of Laws 1964 No 16, item 93 as amended).
1.4.6. ACCOUNT - Electronic Service, marked with an individual name (login) and password given by the Customer a set of resources in the Service Provider's ICT system, in which the data given by the Customer and information about Orders placed by him in the Online Store are collected.
1.4.7. NEWSLETTER - Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which allows all Service Recipients who use it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, news and promotions in the Online Store.
1.4.8. PRODUCT - a movable item available in the On-line store which is the subject of the Sales Agreement between the Client and the Seller.
1.4.9. REGULATIONS - these Regulations of the On-line store.
1.4.10. 1.4.10. INTERNET SHOP - the Service Provider's Internet shop available at the following Internet address: www.classicvaleria.com
1.4.11. SELLER; SELLER; SERVICE COUNTER - a company Level 52 Tatiana Hrechorowicz entered into the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, NIP 5222054051, REGON number 012751837, ul. Łuki Małe 14/7 02-434  Warsaw
1.4.12. 1.4.12. SALE AGREEMENT - a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store.
1.4.13. ELECTRONIC SERVICE - service provided electronically by the Service Provider to the Customer through the Online Shop.
1.4.14. SERVICE HOLDER - (1) a natural person having full capacity to perform legal acts, and in cases provided for by generally applicable regulations also a natural person having limited capacity to perform legal acts; (2) a legal person; or (3) an organizational unit without legal personality, to which legal capacity is granted by law; - using or intending to use an Electronic Service.
1.4.15. CONSUMER RIGHTS ACT, ACT - Consumer Rights Act of 30 May 2014 (Journal of Laws 2014, item 827 as amended)
1.4.16. ORDER - the Customer's declaration of will made by means of the Order Form and aimed directly at concluding the Product Sales Agreement with the Seller.


  1. ELECTRONIC SERVICES IN AN ONLINE SHOP

2.1. The following Electronic Services are available on the Online Store: Account, Order Form and Newsletter.
2.1.1. Account - use of the Account is possible after a total of three consecutive steps by the Customer - (1)completing the Registration Form, (2) clicking on the "Create an account" field. In the Registration Form, it is necessary for the Service Recipient to provide the following data of the Service Recipient: name and surname, e-mail address and password.
2.1.1.1. The Account Electronic Service is provided free of charge for an indefinite period of time. The Customer has the option, at any time and without giving any reason, to remove the Account (resignation from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to: ask.classicvaleria@gmail.com
2.1.2. Order Form - the use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart in the Online Store. The Order is placed when the Customer completes a total of two consecutive steps - (1) completing the Order Form and (2) clicking the "Confirm Purchase" box on the Online Store page after completing the Order Form. - Up to this point, it is possible to modify the entered data on your own (for this purpose, you should be guided by the displayed messages and information available on the website of the Online Store). In the Order Form, it is necessary for the Customer to provide the following data concerning the Customer: name and surname/company name, address (street, house number/apartment, postal code, city, country), e-mail address, contact telephone number and data concerning the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery of Product(s), method of payment. In the case of Customers who are not consumers, it is also necessary to provide company name and Tax Identification Number.
2.1.2.1. The Electronic Order Form Service is provided free of charge and has a one-time nature and terminates at the time of placing an Order through it or at the time of earlier termination of placing an Order through it by the Customer.
2.1.3. Newsletter - using the Newsletter is possible after providing in the "Newsletter" tab visible on the site of the Online Store the e-mail address to which subsequent editions of the Newsletter are to be sent and clicking the "Subscribe" field. It is also possible to subscribe to the Newsletter by checking the appropriate checkbox when placing an Order - as soon as the Order is placed, the Customer is subscribed to the Newsletter.
2.1.3.1. The Newsletter Electronic Service is provided free of charge for an indefinite period of time. The Customer has the opportunity, at any time and without giving any reason, to unsubscribe from the Newsletter (Newsletter unsubscribe) by sending an appropriate request to the Service Provider, in particular via e-mail to: ask.classicvaleria@gmil.com Or or in writing to the address: Koziorożca 1/1 02-438 Warszawa 

2.2. Technical requirements necessary for cooperation with the information and communication system used by the Service Provider:(1) computer, laptop or other multimedia device with access to the Internet; (2) access to electronic mail; (3) web browser: Mozilla Firefox version 17.0 and above or Internet Explorer version 10.0 and above, Opera version 12.0 and above, Google Chrome version 23.0. and above, Safari version 5.0 and above, Microsoft Edge version 25.10586.0.0 and above; (4) recommended minimum screen resolution: 1024x768; (5) enable cookies and Javascript in the web browser.
2.3 The Customer is obliged to use the Online Shop in a manner consistent with the law and morality, taking into account respect for personal rights and copyrights and intellectual property of the Service Provider and third parties. The Client is obliged to enter data in accordance with the facts. The Client is obliged to prohibit the provision of unlawful content.
2.4 Complaint Procedure for Electronic Services:
2.4.1 Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Shop (excluding the Product complaint procedure, which is indicated in point. 6 of the Terms and Conditions), the Customer may submit:
2.4.1.1. in writing to the address : Koziorożca 1/1 02-438 Warszawa 
2.4.1.2. in electronic form via e-mail to: ask.classicvaleria@gmil.com

2.4.2. It is recommended that the Service Recipient provides in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the irregularity; (2) the Client's request; and (3) the contact details of the complainant - this will make it easier and faster for the Service Provider to handle the complaint. The requirements in the previous sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
2.4.3 . The Service Providershall respond to the complaint immediately, not later than within 14 calendar days from the date of its submission.


  1. CONDITIONS FOR CONCLUDING A SALES CONTRACT

3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order. by means of the Order Form in the Online Shop in accordance with point 2.1.2 of the Regulations.

3.2. The price of the Product shown on the website of the On-line store is given in Polish zloty and includes taxes. The total price including taxes of the Product which is the subject of the Order, as well as delivery costs (including fees for transport, delivery and postal services) and other costs, and if the amount of these fees cannot be determined - the obligation to pay them, the Customer is informed on the pages of the Online Store during the time of placing an Order, including the moment when the Customer expresses his or her will to be bound by the Sales Agreement.

3.3. Procedure for concluding a Sales Agreement in the Online Store using the Order Form
3.3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the prior submission by the Customer of Orders in the Online Shop in accordance with point 2.1.2 of the Regulations.
3.3.2. After placing the Order, the Seller shall immediately confirm its receipt and at the same time accept the Order for execution. Confirmation of receipt of the Order and its acceptance for execution takes place by sending an appropriate e-mail message by the Seller to the Customer's e-mail address given during the process of placing the Order, which contains at least the Seller's statement of receipt of the Order and its acceptance for execution and confirmation of conclusion of the Sales Agreement. Upon receipt by the Customer of the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.

3.4. Consolidation, securing and making available to the Customer the content of the concluded Sales Agreement takes place by (1) making these Regulations available on the website of the Online Store and (2) sending the Customer the e-mail message referred to in pt. 3.3.2. of the Regulations. The content of the Sales Agreement is additionally recorded and secured in the Seller's IT system of the On-line store.


  1. METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT
4.1. The Seller provides the Customer with the following methods of payment for the Sales Agreement:
4.1.1. Payment by bank transfer to the Seller's bank account.
4.1.2. Electronic payments and card payments via the Przelewy24.pl website
4.2. Payment term:
4.2.1. If the Customer chooses payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make payment within  2 calendar days from the date of conclusion of the Sales Agreement.
  1. THE COST, METHODS AND TIME OF DELIVERY AND RECEIPT OF THE PRODUCT
5.1. Delivery of the Product is available on the territory of Poland and the European Union. Shipping outside the EU is possible by individual arrangements between the buyer and the seller as to the cost and form of delivery.



5.2. Delivery of the Product to the Customer is chargeable, unless the Sales Agreement provides otherwise. The Product delivery costs (including transportation, delivery and postal service fees) are indicated to the Customer on the pages of the Online Shop in the information tab concerning delivery costs and during the placement of the Order, including at the moment of expressing the Customer's will to be bound by the Sales Agreement.

5.4. The Seller provides the Client with the following methods of delivery or collection of the Product:


5.4.1. Courier delivery / Inpost parcel lockers


5.5. The term of delivery of the Product to the Customer is up to 7 Business Days, unless a shorter term is specified in the description of the Product in question or when placing the Order. In the case of Products with different delivery terms, the delivery term is the longest specified term, which, however, cannot exceed 7 Business Days. The beginning of the term of delivery of the Product to the Customer is calculated as follows:
5.5.1. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or checking account


  1. PRODUCT COMPLAINT

6.1. The basis and scope of the Seller's liability to the Customer if the sold Product has a physical or legal defect (warranty) are defined by generally applicable laws, in particular the Civil Code (including Articles 556-576 of the Civil Code).

6.2 The Seller is obliged to provide the Customer with the Product without defects. Detailed information regarding the Seller's liability for Product defects and the Customer's rights are specified on the Online Store website in the information tab regarding complaints.

6.3 A complaint may be submitted by the Customer, for example:
6.3.1. in writing to the address: ul Koziorożca 1/1 02-438 Warszawa

6.3.2.in electronic form via e-mail to: ask.classicvaleria@gmail.com

6.4 It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances relating to the subject of the complaint, in particular the type and date of occurrence of the defect; (2) request for the method of bringing the Product into conformity with the Sales Agreement or declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant - this will facilitate and accelerate the processing of the complaint by the Seller. The requirements specified in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted with the omission of the recommended description of the complaint.

6.5 The Seller shall respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer, who is a consumer, has demanded replacement of the item or removal of the defect, or has made a statement of price reduction, specifying the amount by which the price is to be reduced, and the Seller has not responded to this demand within 14 calendar days, it is considered that the demand has been recognized as justified.

6.6 The Customer who exercises warranty rights is obliged to deliver the defective Product to the address: ul Koziorożca 1/1 02-438 Warszawa Both in the case of a Customer who is and is not a consumer, the cost of delivery of the advertised product shall be borne by the Customer.


  1. OUT-OF-COURT COMPLAINT AND REDRESS PROCEDURES AND RULES OF ACCESS TO THESE PROCEDURES

7.1. Detailed information concerning the possibility for a Customer who is a consumer to take advantage of out-of-court methods of complaint handling and claiming and the rules of access to these procedures are available on the website of the Office of Competition and Consumer Protection at https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.

7.2. The President of the Office of Competition and Consumer Protection also has a contact point (telephone: 22 55 60 333, e-mail: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, 00-030 Warszawa.), whose task is, among others, to provide assistance to consumers in matters concerning out-of-court settlement of consumer disputes.

7.3. A consumer has the following exemplary possibilities to use out-of-court complaint handling and redress: (1) application for resolution of a dispute to a permanent amicable consumer court (more information at: http://www.spsk.wiih.org.pl/); (2) application for out-of-court resolution of a dispute to a provincial inspector of the Commercial Inspectorate (more information at the website of the inspector competent for the place of business activity of the Seller); and (3) assistance of a district (municipal) consumer advocate or social organisation whose statutory tasks include consumer protection (e.g. Federation of Consumers, Association of Polish Consumers). Advice is provided, inter alia, by e-mail at porady@dlakonsumentow.pl and at the consumer helpline 801 440 220 (the helpline is open on Working Days, from 8:00 a.m. to 6:00 p.m., call fee according to the operator's tariff).

7.4. An online platform for dispute resolution between consumers and traders at EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a one-stop-shop for consumers and traders seeking out-of-court settlement of a dispute concerning contractual obligations arising from an online sales or service contract (more information on the website of the platform itself or at the website of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).


  1. RIGHT OF WITHDRAWAL

8.1. A consumer who has entered into a remote contract may withdraw from it within 14 calendar days without stating a reason and without incurring costs, except for the costs specified in sec. 8.8 of the Regulations. To meet the deadline it is sufficient to send the statement before its expiration.

Declaration of withdrawal from the contract must be submitted in electronic form via e-mail to: ask.classicvaleria@gmail.com

8.2. A sample withdrawal form is included in Appendix No. 2 to the Consumer Rights Act and is additionally available in sec. 11 of the Terms and Conditions and on the website of the Online Shop in the tab concerning withdrawal from the contract. The consumer may use the sample form included in the package with the order, but it is not mandatory.

8.3. The period for withdrawal from the contract begins:
8.3.1. for a contract in the performance of which the Seller delivers the Product, being obliged to transfer its ownership (e.g. Sales Contract) - from taking possession of the Product by the consumer or a third party indicated by him/her other than a carrier, and in the case of a contract that: (1) involves multiple Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part, or (2) involves the regular delivery of Products for a fixed period - from taking possession of the first Product;
8.3.2. For other contracts - from the date of conclusion of the contract.

8.4. In the case of withdrawal from a contract concluded at a distance, the contract is considered not concluded.

8.5. The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's statement of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivery of the Product (except for additional costs resulting from the delivery method chosen by the consumer other than the cheapest ordinary delivery method available in the Online Store). The Seller shall refund the payment using the same method of payment used by the consumer, unless the consumer has expressly agreed to a different method of refund that does not involve any costs for the consumer. If the Seller has not offered to collect the Product from the consumer itself, the Seller may withhold reimbursement of payments received from the consumer until it receives the Product back or the consumer provides proof of its return, whichever event occurs first.
8.6. The Consumer is obliged to return the Product to the Seller immediately, no later than within 14 calendar days from the date on which he withdrew from the contract. To meet the deadline it is sufficient to return the Product before its expiration. The Consumer may return the Product to the address: Koziorożca 1/1 02-438 Warszawa

8.6. The Consumer shall be liable for any decrease in the value of the Product resulting from the use of the Product beyond what is necessary to ascertain the nature, characteristics and functioning of the Product.

 
8.7. Possible costs associated with withdrawal by the consumer from the contract, which the consumer is obliged to bear:
8.8.1. If the consumer has chosen a method of delivery of the Product other than the cheapest ordinary method of delivery available in the Online Store, the Seller shall not be obliged to reimburse the consumer for the additional costs incurred by him.
8.8.2. The consumer shall bear the direct costs of return.
8.8.3. In the case of a Product that is a service, the performance of which - at the express request of the consumer - began before the expiration of the deadline for withdrawal from the contract, the consumer who exercises the right of withdrawal after making such a request, is obliged to pay for the services performed until the withdrawal from the contract. The amount of payment shall be calculated in proportion to the extent of the performance performed, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount shall be the market value of the fulfilled performance.

8.8. The right of withdrawal from a contract concluded at a distance does not apply to the consumer with respect to contracts:
8.9.1. (1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the start of the service that after the performance by the Seller he will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market, over which the Seller does not control, and which may occur before the expiry of the deadline for withdrawal from the contract; (3) in which the subject of the performance is a non-refabricated product, manufactured to the consumer's specifications or serving to meet his individual needs; (4) in which the subject of the performance is a product that deteriorates rapidly or has a short shelf life; (5) in which the subject of performance is a Product delivered in sealed packaging which cannot be returned after opening the packaging for health or hygienic reasons, if the packaging has been opened after delivery; (6) in which the subject of performance is Products which, after delivery, due to their nature, are inseparably combined with other things; (7) in which the subject of performance are alcoholic beverages, the price of which has been agreed upon at the conclusion of the Sales Agreement, the delivery of which may only take place after 30 days and the value of which depends on market fluctuations over which the Seller has no control; (8) in which the consumer expressly requested that the Seller come to him to perform urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer, or supplies Products other than spare parts necessary for the performance of repair or maintenance, the consumer has the right to withdraw from the contract with respect to additional services or Products; (9) in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery; (10) for the supply of newspapers, periodicals or magazines, except for a subscription contract; (11) concluded by means of a public auction; (12) for the provision of accommodation services other than for residential purposes, transportation of goods, rental of cars, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service; (13) for the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the consumer before the expiration of the deadline for withdrawal from the contract and after the Seller has informed him of the loss of the right of withdrawal.


  1. PROVISIONS CONCERNING ENTREPRENEURS

9.1. This section of the Terms and Conditions and the provisions contained herein apply only to Customers and Service Recipients who are not consumers.

9.2. The Seller has the right to withdraw from the Sales Agreement concluded with a Client who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving any reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.

9.3. In the case of non-consumer Customers, the Seller has the right to limit available payment methods, including requiring prepayment in full or in part, regardless of the payment method selected by the Customer and the fact of concluding a Sales Agreement.

9.4. At the moment of release of the Product by the Seller to the carrier, the benefits and burdens associated with the Product and the danger of accidental loss or damage to the Product pass to the Customer who is not a consumer. In such a case, the Seller shall not be liable for loss, loss or damage to the Product occurring from the acceptance of the Product for transport until its release to the Customer, as well as for any delay in the transportation of the shipment.

9.5. If the Product is sent to the Customer via a carrier, the Customer who is not a consumer is obliged to examine the shipment at the time and in the manner usual for shipments of this type. If he finds that there was a loss or damage to the Product during transportation, he is obliged to perform all actions necessary to determine the carrier's liability.

9.6. Pursuant to Article 558 § 1 of the Civil Code, the Seller's liability under warranty for the Product towards the Customer who is not a consumer is excluded.

9.7. In the case of non-consumer Clients, the Service Provider may terminate the agreement for the provision of Electronic Services with immediate effect and without indicating reasons by sending the appropriate statement to the Client.

9.8. The Service Provider/Seller's liability to the Service Recipient/Customer who is not a consumer, regardless of its legal basis, shall be limited - both under a single claim and for all claims in total - to the amount of the price paid and delivery costs under the Sales Agreement, but no more than one thousand zlotys. The Service Provider/Seller shall be liable to the Service Recipient/non-consumer Customer only for typical damages foreseeable at the time of conclusion of the contract and shall not be liable for lost profits to the Service Recipient/non-consumer Customer.

9.9. Any disputes arising between the Vendor and the Customer/non-consumer Customer shall be submitted to the court having jurisdiction over the seat of the Vendor/Service Provider.


  1. FINAL PROVISIONS

10.1. Contracts concluded through the Online Store are concluded in the Polish language.

10 .2 Change of Terms and Conditions:

10.2.1 The Seller reserves the right to make changes to the Terms and Conditions for important reasons, i.e.: changes in laws; changes in methods of payment and delivery - to the extent that these changes affect the implementation of the provisions of these Terms and Conditions.
10.2.2 In thecase of conclusion of agreements of a continuous nature on the basis of these Regulations (e.g. provision of Electronic Services - Account), the amended Regulations shall be binding on the Service Recipient, if the requirements set forth in art. 384 and 384[1] of the Civil Code have been complied with, i.e. the Service Recipient has been correctly notified of the changes and has not terminated the agreement within 14 calendar days from the date of notification. If the amendment to the Terms of Service results in the introduction of any new fees or an increase in the current fees, the Customer who is a consumer has the right to withdraw from the contract.
10.2.3 In the case of conclusion of agreements on the basis of these Terms and Conditions other than continuous contracts (e.g. Sales Agreement), the amendments to the Terms and Conditions shall in no way affect the acquired rights of the Service Recipients/Customers who are consumers prior to the effective date of the amendments to the Terms and Conditions, in particular, the amendments to the Terms and Conditions shall not affect the Orders already placed or placed and the concluded, executed or performed Sales Agreements.
10.3 Matters not covered by these Regulations shall be governed by generally applicable provisions of Polish law, in particular: Civil Code; the Act on Providing Electronic Services of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204 as amended); for Sales Agreements concluded until December 24, 2014 with Customers who are consumers - the provisions of the Act on Protection of Certain Consumer Rights and Liability for Damage Caused by a Dangerous Product of March 2, 2000. (Journal of Laws 2000 No. 22, item 271 as amended) and the Act on Special Terms of Consumer Sales and Amendments to the Civil Code of July 27, 2002 (Journal of Laws 2002 No. 141, item 1176 as amended); for Sales Agreements concluded from December 25, 2014 with Customers who are consumers - the provisions of the Act on Consumer Rights of May 30, 2014. (Journal of Laws 2014, item 827 as amended); and other relevant provisions of generally applicable law.
10.4 These Terms and Conditions do not exclude the provisions applicable in the country of habitual residence of the consumer entering into a contract with the Service Provider/Seller, which cannot be excluded by contract. In such case, the Service Provider/Seller shall guarantee to the consumer the protection granted to him/her under the provisions that cannot be excluded by contract.

 

  1. MODEL WITHDRAWAL FORM
    (ANNEX 2 TO THE CONSUMER RIGHTS ACT)

 

Model withdrawal form

(this form must be completed and returned only if you wish to withdraw from the contract)

-Address

Level 52 Tatiana Hrechorowicz   Koziorożca 1/1 02-438 Warszawa

adres poczty elektronicznej: ask.classicvaleria@gmail.com

 - I hereby inform you of my/our withdrawal from the contract of sale of the following items

- Date of contract conclusion                /collection
- Name of consumer
- Address of consumer
- Signature of consumer                                    (only if the form is sent on paper)
- Date